Privacy Policy

1. Introduction

Welcome to Hexa AI Prompt, an application published under the HOPESOFTZ brand. This Privacy Policy explains how information may be collected, accessed, used, stored, disclosed, and protected when you use the application and its related services.

Our goal is to provide a useful and transparent experience while respecting your privacy. This policy explains the types of information that may be involved in operating the app, including prompt content, saved preferences, technical information, advertising-related information, and information processed by external services.

By using Hexa AI Prompt, you acknowledge that you have had the opportunity to read this policy. Where applicable law requires consent for a particular type of data processing, we will rely on the appropriate consent or other lawful basis rather than treating app use alone as consent.

If you do not agree with the practices applicable to your version of the app, you should discontinue using the relevant features and may uninstall the application.

2. Scope of This Policy

This policy applies to Hexa AI Prompt, including its available features, such as:

• Browsing prompts on the Home screen.
• Discovering trending or featured prompts.
• Saving and viewing favorite prompts.
• Using available settings and app preferences.
• Copying, sharing, or exporting prompt text, where supported.
• Accessing online content, APIs, or remote configuration, where enabled.
• Viewing advertisements, where the app includes advertising.

Features can change between versions. A feature that is not present in your installed version is not necessarily covered as an active data-processing activity merely because it is listed here.

This policy does not automatically govern third-party websites, AI platforms, image generators, or other apps that you open independently from Hexa AI Prompt. Those services have their own privacy policies.

3. Information We May Process

The information involved depends on how the app is configured and which features you use. We do not intend to collect information that is unnecessary for the relevant feature.

3.1 Information you provide

Depending on available features, you may provide information when you type, edit, copy, or share prompt text; contact support; submit feedback; or communicate with us.

This information may include:

• Prompt text or creative instructions that you enter.
• Feedback or messages that you voluntarily send to us.
• Your email address or other contact details if you contact us.
• Information you choose to include in a support request.

Do not include passwords, financial account information, government identification numbers, or other sensitive personal information in prompts or support messages unless it is genuinely necessary and you have a lawful reason to provide it.

3.2 Technical and diagnostic information

If the app uses analytics, crash reporting, advertising SDKs, remote APIs, or server logs, those services may process technical information such as:

• App version and operating system version.
• Device model, language, and general configuration.
• Crash reports, error codes, performance information, and diagnostic events.
• IP address and connection information when communicating with a server.
• Advertising identifiers or app-instance identifiers, where supported and permitted.
• Feature usage events, where analytics is enabled.

Whether any of these data types are collected, and by whom, depends on the actual SDKs and services included in the released application. We will not describe a data type as uncollected unless that statement has been verified.

3.3 Information we do not ask you to provide routinely

Hexa AI Prompt is a prompt-discovery and creative tool. Core browsing features should not require you to provide your real name, home address, phone number, or government identification. If a future feature requests personal information, its purpose and applicable privacy disclosures should be provided at that time.

4. Prompts and App Content

Hexa AI Prompt may display ready-made prompts, featured prompts, trending content, and other creative text. Depending on the version, you may also be able to edit, copy, or share prompt text.

4.1 Browsing prompts

Browsing content stored within the app may not require sending prompt text to an external service. However, online content, remote configuration, analytics, or advertising may involve network requests. The actual behavior depends on how the app is implemented.

4.2 Custom prompt text

If you enter your own text, it may remain on your device while you use the app. It may be transmitted to an external service only if a feature or action causes it to be sent, such as an enabled online generation, synchronization, support, or API feature.

You should review the privacy terms of any external AI platform before submitting content to that platform. Once you copy or share a prompt into another service, that service's own terms and data practices apply.

4.3 No automatic AI submission unless implemented

Displaying or saving a prompt does not, by itself, establish that it has been submitted to an AI model. If the app integrates an AI provider or sends prompt content to a remote API, this section must be updated to identify the relevant provider, the data sent, the purpose, and the applicable retention practices.

4.4 Sensitive content

Please avoid entering private information about yourself or another person into custom prompts. You are responsible for ensuring that you have the necessary rights and permissions before sharing personal or copyrighted content with third parties.

5. Local Storage, Favorites, and Preferences

Hexa AI Prompt may use local device storage to support app functionality, such as remembering favorite prompts, preferences, interface settings, or other information needed to improve your experience.

5.1 Favorites

If favorites are stored locally, saved items may remain on your device until you remove them, clear the relevant app data, or uninstall the app. If favorites are synchronized with a server in a particular version, the policy must disclose that separate server-side processing.

5.2 App settings

Preferences may be stored on your device or retrieved from a remote configuration service, depending on implementation. Remote configuration can be used to control app behavior, but the information exchanged with that service should be limited to what is necessary for its operation.

5.3 Clearing local information

You may be able to clear locally stored app data through your Android device settings. Doing so may remove saved favorites and preferences. Uninstalling the app generally removes its app-specific local data, subject to Android behavior and any data separately stored by third-party services or external platforms.

6. Device Permissions

Permissions depend on the features included in the version installed on your device. The app should request a permission only when it is needed for a feature and should explain its purpose.

This table describes possible capabilities, not a declaration that every permission is currently requested. The actual Android manifest and runtime permission requests must be checked before this policy is published.

You can review or revoke applicable permissions through Android Settings. Revoking a permission may prevent the associated feature from working.

7. Advertising and Ad Networks

Hexa AI Prompt may display advertisements to support development and maintenance. If advertising is enabled, advertising providers may process certain information to deliver, measure, limit, or personalize advertisements, subject to applicable law and your available privacy choices.

7.1 Information used for advertising

Depending on the advertising provider and configuration, this information may include:

• Advertising identifiers, where available and permitted.
• IP address and general network information.
• Device characteristics and app information.
• Ad impressions, interactions, and approximate performance metrics.
• Consent status and advertising preference signals.

7.2 Third-party advertising providers

The app may use Google AdMob, Meta Audience Network, or another advertising service only if that provider is actually integrated into the released build. Each provider may process information under its own privacy policy and terms.

Before release, list the advertising providers that are actually present in the app and link to their current privacy policies. Do not list a provider simply because it is available in an admin panel if it is not integrated or active in the app.

7.3 Personalized advertising and consent

Where required, we will provide an appropriate consent mechanism before using data for personalized advertising. Depending on your location and applicable law, you may be able to change advertising consent or personalization choices through the app's consent controls, device settings, or provider settings.

7.4 Ad controls

If advertising is remotely enabled or disabled through a configuration service, that service may receive technical requests needed to retrieve the current settings. The remote configuration system should not be assumed to collect no data; its actual server logs and request fields must be reviewed.

Disabling advertisements in an app configuration does not necessarily erase information already processed by an advertising provider. Such information is subject to that provider's applicable retention and deletion practices.

8. Third-Party Services and SDKs

The app may rely on third-party services to provide specific functions. Depending on the actual release build, these may include hosting, APIs, crash reporting, analytics, advertising, or app distribution services.

Examples of categories to verify include:

• Google Play services and Android platform services.
• Advertising SDKs, if advertising is implemented.
• Hosting providers and backend APIs, if online content is used.
• Analytics or crash-reporting tools, if included.
• External AI services, if the app sends content to them.

These are examples, not a confirmation that every service is used. Third-party providers may process technical or other information as required to deliver their services, subject to their own policies and contractual arrangements.

We encourage users to review the applicable privacy policies of third-party services before using features that depend on those providers.

9. How Information May Be Shared

We do not intend to sell your personal information as a standalone product. Information may be disclosed or made available in the following circumstances when applicable:

9.1 Service providers

Information may be processed by hosting providers, API providers, advertising networks, or technical service providers that help operate the app. Access should be limited to what is necessary for the relevant service.

9.2 User-initiated sharing

If you choose to copy or share prompt text using Android's sharing features, the selected text may be sent to the app or service you choose. That recipient controls its subsequent use of the information.

9.3 Legal and safety requirements

Information may be disclosed where reasonably necessary to comply with applicable law, valid legal process, protect rights, investigate misuse, or address security risks, subject to applicable legal requirements.

9.4 Business changes

If ownership or operation of the app changes through a merger, acquisition, or transfer of assets, relevant information may be transferred where legally permitted and subject to appropriate safeguards and disclosures.

9.5 With your direction or consent

We may share information for another purpose when you request it or where a valid legal basis and any required consent are in place.

10. Data Retention and Deletion

Information should be retained only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, security, operational, and dispute-resolution requirements.

• Local favorites and settings: may remain on your device until removed or the relevant app data is cleared, if stored locally.
• Support messages: may be retained for the time needed to respond, maintain appropriate records, and address related issues.
• Server logs: may be retained according to the hosting provider's and operator's actual log-retention configuration.
• Advertising and analytics records: may be retained according to the relevant provider's policy and settings.

We cannot promise a specific deletion period until the relevant systems and provider settings have been verified. Where data is held by a third party, deletion requests may need to be directed to that provider or processed through its available mechanisms.

To ask about personal information that may be associated with a support request, contact us using the details below. We may need enough information to locate the relevant record, but will not ask you to send passwords or unnecessary sensitive data.

11. Data Security

Reasonable technical and organizational safeguards should be used to protect information against unauthorized access, alteration, disclosure, or destruction. Depending on the relevant system, safeguards may include access controls, secure connections, software updates, limited administrative access, and appropriate server configuration.

No internet transmission, electronic storage system, or software platform can be guaranteed to be completely secure. For this reason, we cannot promise absolute security.

You can help protect your privacy by keeping your device secure, installing app updates, and avoiding the submission of confidential information to features that do not require it.

12. Children's Privacy

Hexa AI Prompt is intended for adults and is not designed or intended for use by children. Some AI prompts and generated content available through the app may contain mature themes or material that is not appropriate for children. Therefore, we strongly discourage children from using this app.

Users must meet the minimum age requirements applicable in their country or region to access and use the app. We do not knowingly collect personal information from children in violation of applicable laws. The app's target audience, age rating, and distribution settings should be configured appropriately to reflect its content and intended audience.

If we become aware that personal information has been collected from a child in circumstances that violate applicable legal requirements, we will review the matter and take appropriate steps, including deleting such information where required by law. Parents or guardians who believe that a child has provided personal information in violation of applicable requirements may contact us using the contact information provided in this Privacy Policy.

13. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights relating to personal information, including the right to request access, correction, deletion, restriction, or a copy of certain information, or to object to particular processing activities.

You may also be able to:

• Remove locally saved favorites or clear app data.
• Review or revoke Android permissions.
• Change applicable advertising or consent preferences.
• Stop using a feature that sends information to an external service.
• Uninstall the application.
• Contact us with a privacy question or request.

Available rights depend on the applicable law and the information involved. Some information may need to be retained where the law requires it or where a valid exception applies.

We may request reasonable information to verify a privacy request before taking action. We will not require unnecessary sensitive information for verification.

14. International Data Processing

Some service providers may operate servers or support teams in countries other than your own. If information is transferred internationally, the transfer and any required safeguards should comply with the applicable data protection laws.

The countries in which data is processed depend on the actual hosting provider, advertising networks, analytics tools, and other services used by the released app.

15. External Links and Other Platforms

Hexa AI Prompt may provide links or sharing options that allow you to visit external websites or use other applications, including AI platforms. We do not control the privacy practices of independent services merely because they can be opened from the app.

Before submitting text, images, or other content to an external AI service, review that service's terms, privacy policy, content retention rules, and available data controls.

We are not responsible for independent third-party privacy practices outside our control. This statement does not limit any rights or responsibilities that cannot legally be excluded.

16. Changes to This Privacy Policy

We may update this Privacy Policy when the app changes, when we introduce new features or service providers, or when legal requirements change.

The latest version will be published on this page with an updated revision date. If a change materially affects how personal information is processed, we will provide additional notice or obtain consent where required by applicable law.

You should review this page periodically. The effective date at the top indicates when the published version is intended to take effect.

17. Contact Information

If you have questions about this Privacy Policy, would like to raise a privacy concern, or want to submit a request concerning personal information, contact HOPESOFTZ.

App name: Hexa AI Prompt
Publisher / brand: HOPESOFTZ
Email: [email protected]
Website: https://hopesoftz.com/

Please describe your request clearly and avoid including passwords, payment credentials, or unnecessary sensitive personal information in your email.

Final Notice

This policy is intended to explain the privacy practices applicable to Hexa AI Prompt. It should be published only after it has been checked against the actual application, Android permissions, integrated SDKs, remote APIs, advertising configuration, server logs, and data-retention procedures.

Nothing in this policy removes any consumer or data protection right that cannot be excluded under applicable law.